Privacy

資料隱私

本資料隱私聲明係適用於當您使用我們的網站,包括我們的網上商店以及參與 Esprit Friends會員計劃或是使用Esprit應用程式時之個人資料蒐集、處理以及使用(統稱“資料處理”)。 負責您資料處理且提供您相關服務之資料使用者為下方所列: Esprit Retail Hong Kong Ltd 九龍灣宏照道39號企業廣場3期45樓 連絡電話: 852 35158686 電子信箱: [hongkong@esprit-friends.com](hongkong@esprit-friends.com)

對於本資料隱私聲明之問題與建議或是關於個人資料保護法的一般查詢,您亦可與下列之Esprit公司聯繫: Esprit Retail Hong Kong Ltd 九龍灣宏照道39號企業廣場3期45樓 連絡電話: 852 3515 8686 電子信箱: [hongkong@esprit-friends.com](hongkong@esprit-friends.com)

我們歡迎您瀏覽我們的網站以及參與Esprit Friends計劃或是使用Esprit應用程式(“統稱我們的服務”),與喜愛我們的產品。我們希望您對於使用我們的網站感到無拘束,且不必擔心個人資料隱私問題。我們堅信對於維護個人隱私之義務與處理顧客資料的透明度是非常重要的。基於這個理由,我們想要告知您關於我們蒐集什麼資料、蒐集目的以及您可如何隨時運用管理個人資料。 法規定義個人資料是指任何資料,可以直接或間接與一名在世的人有關的、可以切實可行地透過有關資料,直接或間接地確定有關個人的身分、及該資料的存在形式,讓人可切實可行地查閱及處理有關資料。 我們使用該資料為提供您服務,也使用該資料考量您的需求與對我們服務的興趣,並且能夠為您的需求提供您更好且專屬的服務,如下所述。在所有資料處理的步驟中,例如蒐集與處理(包括儲存與使用),我們在任何時候均嚴格遵守所有具有效力的個人資料保護法,我們不會出售或出租您的個人資料,或在您表示拒絕行銷時,將您的個人資料提供予第三方機構以用於行銷目的。 為了促進客製化、持續不斷增進我們的服務以及對您的推廣交流,例如透過我們的電子報,我們可能依據需求詢問您的個人興趣、人口統計數據或是您對我們產品與服務的經驗。此補充資訊為自願提供,我們感謝您的提供與支持。 以下為我們欲提供予你之細節,如我們蒐集什麼資料、處理與使用、資料蒐集目的以及您如何拒絕個人資料之使用。 資料處理於我們網站的使用

以下為負責Esprit網路商店與我們網站使用之資料處理: Esprit Retail Hong Kong Ltd 九龍灣宏照道39號企業廣場3期45樓 連絡電話: 852 3515 8686 電子信箱: [hongkong@esprit-friends.com](hongkong@esprit-friends.com)

1.1瀏覽追蹤資料 當您點擊我們的網站,資料將從您的裝置傳送給我們。 這包括您的網際網路服務供應商的名稱,使用之瀏覽器類型或是螢幕解析度,以及您從什麼網頁連結、您正在瀏覽我們網站的什麼網頁。同樣,您的裝置會規律地傳送可能與您個人有關的IP位址給我們,我們僅會在不具個人識別性的基礎上將這些資訊運用於統計目的,以增進造訪者對我們的服務滿意度。

1.2 Cookies小型文字檔案 未來我們希望盡可能個人化我們的服務以及持續增進,以提供您感興趣的資訊並竭盡所能讓您擁有愉快的購物經驗,因此,我們在某程度上使用Cookies來達到此目的。Cookies是一種在網路瀏覽期間,從網站伺服器傳送至您的瀏覽器,並儲存在您電腦硬碟中的小型文字資料。 我們同時使用session cookies(僅在您網路瀏覽時儲存)以及能被長期儲存的cookies。長期的cookies被使用在特定的儲存設定。您可使用長期的cookies再次造訪Esprit網路商店以客製化信息,讓您更容易瀏覽,而且讓我們能依據您先前購物習慣向您呈現優惠活動。 為了這些目的,Esprit使用下列1.3所提到的追蹤服務供應商所提供的分析工具,透過該分析工具與cookies的幫助,一個個別造訪者的ID與一個顯示最近工作階段開始與結束的時間標記會被儲存在一起,購物數據可以藉由儲存這個造訪者ID產生。 您可以設定您的瀏覽器來顯示警告cookies被使用,也可以調整您瀏覽器或手機裝置中的設定,讓cookies不被儲存。但在某些情況下,阻擋cookies可能造成技術性的功能被限制,因此,建議您當造訪Esprit網路商店時,請允許cookies能被成功接受。 請留意您購物車的內容會被儲存於cookies,因此,您可能無法購物,除非cookies能被允許接受。

1.3分析工具 為了建立與優化我們的網路頁面以達到顧客的需求,我們藉著分析工具與使用代號所產生的使用者數據,蒐集與儲存不具個人識別性的資料。為了這個目的,cookies可能會被使用,以令分析工具能辨認回訪的網際網路瀏覽器。然而,沒有造訪者的明確同意,使用者數據不會關聯到在代號下的真實使用者的資料,特別是IP位址在被接受之後,便立即不具個人識別性,因此使用者數據是不可能關聯到任何IP位址。 我們網站使用 Google Analytic,一個由Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“統稱Google”)提供的網路分析服務。Google Analytic使用”Cookies”,一個存取在您電腦中的小型文字資料,協助網站分析使用者如何使用該網站。藉由Cookies所產生有關您使用網站的信息(包括您的IP位址),將由Google傳遞且儲存位於美國的伺服器。Google使用這些信息來評估您對網站的使用、為網站營運者編制網站活動的報告,提供其他有關網站活動與網際網路使用之服務。Google也會轉移此信息至依法律所需之第三方機構,或是代表Google處理信息之第三方機構。Google不會將您的IP位址與您其他Google所擁有的資料結合,您可以在您的瀏覽器中選擇合適的設定來拒絕使用Cookies,然而請留意,如您選擇這麼做,有可能無法使用網站全部的功能。您使用這個網站,即表示同意將關於您的資料交由Google以上述之方式及目的處理。

1.4社群媒體外掛程式 我們的網際網路平台使用來自於Facebook 與Google的社群外掛程式,以建立與對應的社群媒體網站之連結。在一些情況之下,只有在瀏覽器上使用的資料會被傳遞,然而,假如您積極使用外掛程式(例如在您的Facebook個人頁面上),此信息也會被傳遞。以下描述為我們所使用的外掛程式。

Facebook外掛程式 我們的網際網路平台使用來自於Facebook.com的社群外掛程式,由Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook")營運。該外掛程式可藉由Facebook商標辨識,有時包括“Facebook社群外掛程式”的字樣。當您於我們的網頁上點擊此外掛程式,您的瀏覽器會自動地與Facebook伺服器建立直接的連結。外掛程式的內容會從Facebook直接傳遞到您的瀏覽器,並藉此嵌進我們的網頁上。透過這個外掛程式的連結,Facebook接收您透過我們網站已經調用的信息,針對這個用途,您所造訪的網頁的網址(包括您的IP位址)會被傳遞到位於美國的Facebook伺服器並且被儲存。通常當您在瀏覽時,Facebook不可能依據由您的網路接入供應商指派給您的動態IP位址辨識您的身分。根據Facebook的公共聲明,這項資料不會被他們進一步處理,也不會提供給第三方機構,且在三個月之後將不具個人識別性,因此不可能關聯到任何人,然而這不適用於如果您登入Facebook的同時造訪我們的網站,在這個情況下,Facebook能配對您的造訪與您的Facebook帳戶,在您與外掛程式互動時,例如點擊"讚"按鈕或是留下評論,您的瀏覽器之信息會被直接傳遞至Facebook並儲存。請參閱Facebook以取得更多對於資料蒐集、處理和Facebook使用資料之目的、隱私權政策信息,以及您的權利和保護您個人資料的措施。 假如您是Facebook會員且不希望Facebook蒐集您造訪我們網站的資料,請確認造訪我們網站之前先登出Facebook。 我們的服務"連結Facebook"也提供您機會使用儲存在Facebook帳戶之資料註冊 Esprit應用程式,在此情況下,Facebook經得您同意後傳遞資料至Esprit,此資料僅在註冊之後傳遞一次,在您的Facebook使用者帳戶與Esprit之間沒有永久性連接被建立。

Google+ >社群外掛程式 我們的網站從社群網絡 plus.google.com使用社群外掛程式,由Google 營運。此外掛程式圖示 由"+1" 於白色或彩色的背景上所組成,有時候包括 "Google 社群外掛程式" 字樣。當您於我們的網頁上點擊此外掛程式,您的瀏覽器會自動地與Google伺服器建立直接的連結。外掛程式的內容會從Google 直接傳遞到您的瀏覽器,並藉此嵌進我們的網頁上。透過這個外掛程式的連結,Google 接收您透過我們網站已經調用的信息,針對這個用途,您所造訪的網頁的網址(包括您的IP位址)會被傳遞到位於美國的Google 伺服器並且被儲存。通常當您在瀏覽時,Google 不可能依據由您的網路接入供應商指派給您的動態IP位址辨識您的身分。根據Google 的公共聲明,這項資料不會被他們進一步處理,也不會提供給第三方機構,且在九個月之後將不具個人識別性,因此不可能關聯到任何人,然而這不適用於如果您登入Google+ 的同時造訪我們的網站,在這個情況下,Google 能配對您的造訪與您的Google+帳戶,在您與外掛程式互動時,例如點擊"+1"按鈕或是留下評論,您的瀏覽器之信息會被直接傳遞至Google 並儲存。請參閱Google "+1" 隱私權政策(http://www.google.com/intl/de/+/policy/+1button.html)以取得更多對於資料蒐集、處理和Google 使用資料之目的,以及您的權利和保護您個人資料的措施,如果您想取得更多關於一般隱私權政策請使用連結(http://www.google.com/intl/de/privacy/pivacy-policy.html)。 假如您是Google 會員且不希望Google 蒐集您造訪我們網站的資料,請確認造訪我們網站之前先登出Google+ 。

2. 使用我們的網上商店之資料處理 當您於Esprit網上商店上購物時,下列與您相關之資料會被蒐集、處理與使用以進行您的訂單:姓名、稱謂、帳單與配送地址、電子信箱、電話、生日、會員號碼、付款資料(統稱"顧客資料")。 對於高度機密信息,您有機會以加密型式傳送,如此一來,您的個人資料會以高度保護,以免遭未授權使用。加密採用了最新的技術安全標準的SSL256位加密(SSL=安全通訊端層),此安全認證由該領域中世界領導的公司之一Verisign 或 Thawthe所核發。 為了確保最適合的客戶支援,我們僅於法律允許範圍以及在進行您的訂單所需求的範圍內,向其他公司披露資料,我們確保您的資料僅依據我們的指示下處理。 關於包裹追蹤,我們傳送您的電子信箱至Singapore Post Limited, 10 Eunos Road 8, Singapore post Centre, Singapore 408600,如您不同意此個人資訊的使用,請發電郵給我們至以下電子信箱。

信用審核 信用審核有助於避免支付過程中發生問題,保護我們公司免於遭受中期或長期對我們價格有影響的財務風險。因此,信用審核所做的客戶資料收集最後是有利於您。每筆訂單皆是以您帳單資料為審核基礎,我們可能透過下方地理機構對於您的信用資料進行檢視: CyberSource Corporation HQ P.O. Box 8999 San Francisco, CA 94128-8999 我們也使用您的地址資訊,包括您的電子信箱,以郵遞與電子信件(廣告)通知您關於我們的產品、服務以及特別活動。您可隨時拒絕資料使用於廣告接收與其他推廣用途,請直接傳遞您的意見至: Esprit Retail Hong Kong Ltd 九龍灣宏照道39號企業廣場3期45樓 連絡電話 852 35158686 電子信箱: [hongkong@esprit-friends.com](hongkong@esprit-friends.com)

3.參與Esprit Friends計劃與使用 Esprit應用程式之資料處理

3.1資料使用者 在您參與Esprit Friends計劃的過程中,負責處理您的個人資料的是: Esprit Retail Hong Kong Ltd 九龍灣宏照道39號企業廣場3期45樓 連絡電話 852 35158686 電子信箱: [hongkong@esprit-friends.com](hongkong@esprit-friends.com) 在您使用Esprit應用程式過程中,負責處理您個人資料的位址為: Esprit Global Image GmbH, Esprit-Allee 1, 40882 Ratingen, Germany,

3.2分析工具 為了建立與優化我們的網路頁面以達到顧客的需求,我們藉著分析工具與使用代號所產生的使用者數據,蒐集與儲存不具個人識別性的資料。為了這個目的,cookies可能會被使用,以令分析工具能辨認回訪的網際網路瀏覽器。然而,沒有造訪者的明確同意,使用者數據不會關聯到在代號下的真實使用者的資料,特別是IP位址在被接受之後,,便立即不具個人識別性,因此使用者數據是不可能關聯到任何IP位址。 我們使用下列公司所提供之分析工具: Webtrekk GmbH Robert-Koch-Platz 4 10115 Berlin Germany Webtrekk 的分析工具Webtrekk Q3於2010年一月獲得German standards inspection authority TÜV資料保護的正式認可。

3.3資料使用範圍 Esprit Friends 計劃之會員或是Esprit應用程式之使用者將會收到專屬於您的產品與服務,在您的顧客資料、您的使用與交易資料協助之下,我們為您產生一組個人的使用者數據,我們會使用這個數據優化我們的服務,也讓我們提供符合您興趣之產品與服務。藉此,我們希望能避免您接收不感興趣的題材,而希望能夠給予您直接的管道接收真正符合您的需求且您感興趣的商品與信息。為此,我們需要在您確認註冊成為Esprit Friends 會員或下載應用程式時,徵得您如下所述的同意。

同意 我在此同意Esprit蒐集、處理與使用我的顧客資料(姓名、性別、稱謂、帳單與配送地址、電子信箱、電話號碼、生日、會員編號、付款資訊),為達到提供我專屬且感興趣的產品、特別優惠、參與促銷活動與最新消息之目的,作為直接推廣或提供Esprit所提供的服裝、服裝及時尚配件、行李、文具、家居陳設、家庭用品、美容及消費類產品的資訊,用於處理我申請Esprit Friends的會藉及維持該計劃的運作。此資料會被蒐集,並會與我使用Esprit網路服務時產生的資料(例如我使用網路商店時所產生的網站使用數據)或是我於造訪Esprit實體商店時的交易紀錄(例如購物地點與時間、購買之商品與價格、使用的折扣與優惠券)之信息一起儲存於資料庫中。

此資料也可以透過移動數據補充,當我造訪商店時透過位於Esprit實體商店內的信號站或是透過在Esprit商店周圍半徑最大50公里的GPS定位信號,由我的Esprit應用程式傳遞所蒐集。一般來說,Esprit應用程式與這些信號站之間的信息交流是關閉的,僅會在我允許Esprit應用程式使用我的定位資料後交流,在這個情況下即使我未開啟Esprit應用程式,系統資料仍會被傳遞。 儲存於我個人檔案中的信息會與產品、特別優惠、促銷活動與其他Esprit的銷售活動進行比較,我會接收到優化且專屬符合我興趣的信息與優惠。

上述進行資料處理之資料使用者為Esprit Retail Hong Kong Ltd,位於九龍灣宏照道39號企業廣場3期45樓。 我同意將我如以上描述之資料傳遞至Esprit Retail Hong Kong Ltd,以使Esprit Retail Hong KongLtd可以如以上描述之目的,進行處理且使用資料。我的資料與我的個人化使用者數據可以透過國際傳輸至香港以外的國家,由Esprit集團(思捷環球控股有限公司及其附屬公司)以及任何經授權且對Esprit具有保密責任之第三方機構持有或存取。

我隨時可以透過下列方式撤銷上述同意之資料蒐集、使用與處理:
  • 發送電子郵件至Esprit顧客服務信箱 hongkong@esprit-friends.com
  • 郵寄至Esprit Retail Hong Kong Ltd,Esprit Friends,九龍灣宏照道39號企業廣場3期45樓。如您為Esprit應用程式使用者,郵寄至Esprit Retail Hong Kong Ltd,Esprit應用程式,九龍灣宏照道39號企業廣場3期45樓。
  • 我知道在我同意撤銷之情況下,Esprit Friends會員計劃之重要功能將無法使用,Esprit將不再提供上述全部之服務予我。

    4. 接受不同意之地址或撤銷資料之使用 如您已啟用Esprit應用程式,於安裝之後,應用程式會發送推送通知至您的手機裝置,通知您關於產品、活動、獎品與其他Esprit最新消息。在您操作系統的設置中,您隨時可設定支援平台接收推送通知。如您於我們的網路商店註冊或是成為Esprit Friends會員時啟用Esprit應用程式,Esprit會透過電子信件傳送給您,通知您關於產品、活動、獎品與Esprit最新消息,您可透過下列方式撤銷以上:
  • 發送電子郵件至Esprit顧客服務信箱 hongkong@esprit-friends.com
  • 如您為Esprit Friends會員,郵寄至Esprit Retail Hong Kong Ltd,Esprit Friends,九龍灣宏照道39號企業廣場3期45樓;如您為Esprit應用程式使用者,郵寄至Esprit Retail Hong Kong Ltd,Esprit應用程式,九龍灣宏照道39號企業廣場3期45樓。


  • 5. 資料刪除、查閱與修正 5.1 在稅法與商法之下,一旦您停止我們對您的服務,在紀錄維護期期滿後,您的個人資料會被刪除,除非您明確同意進一步使用您的資料。 5.2 您有權利免費查閱我們所儲存關於您的個人資料,您可要求提供您的個人資料影本、修正資料、限制取用或是刪除該等資料。 5.3 請將任何查閱、修正、限制取用或刪除之要求,與其他資料保護之問題傳遞至: Esprit Retail Hong Kong Ltd 九龍灣宏照道39號企業廣場3期45樓 連絡電話 852 35158686 電子信箱: [hongkong@esprit-friends.com](hongkong@esprit-friends.com)

    Data Privacy

    This Data Privacy Statement applies to the collection, processing and use of your personal data ("data processing") that occurs through your use of our websites, including our online shop and your participation in the Esprit Friends program and/or use of the Esprit app. The data user responsible for your data processing is the Esprit company listed hereunder which is offering the respective service: Esprit Retail HK Ltd 45/F Enterprise Square III, 39 Wang Chiu Road, Kowloon Bay, Kowloon, Hong Kong. Telephone: (825) 3515 8686 E-mail: [hongkong@esprit-friends.com](hongkong@esprit-friends.com)

    For questions or comments on this Data Privacy Statement or in general regarding data protection, you may contact the listed Esprit company or may also contact: Esprit Retail HK Ltd 45/F Enterprise Square III, 39 Wang Chiu Road, Kowloon Bay, Kowloon, Hong Kong. Telephone: (825) 3515 8686 E-mail: [hongkong@esprit-friends.com](hongkong@esprit-friends.com)

    We welcome your visit to our websites and your participation in the Esprit Friends program and/or use of the Esprit app ("Our Services") as well as your interest in our products. We want you to feel comfortable using our websites and not have to worry about the privacy of your personal data. We believe strongly in the obligation to maintain data privacy and believe that transparency in the handling of our customers' data is extremely important. For this reason we would like to inform you about what data we collect, for what purpose we do so and how you may exercise control over your personal data at any time. The law defines personal data as any data relating directly or indirectly to a living individual and from which it is practicable to ascertain the identity of the individual and which is in a form in which access to or processing of the data is practicable. We use such data to process the services used by you. We also use it to take account of your requirements and interests in using our services and to be able to offer you services better custom-tailored to your needs, as described below. During all steps of the data-processing, i.e. the collection and processing (which includes storing and use), we strictly observe all data-protection laws valid at any time. We will never sell or lease personal data with which you entrust us to third parties for marketing purposes. To help personalize and continuously improve our services and communication with you, for instance through our newsletter, we may upon occasion ask you for information on your personal interests, demographic data or your experience of our products and services. This supplementary information is always voluntary and we appreciate your support in providing it. Below we would like to provide you with details as to what data we collect, process and use, to what purpose we do so and how you may object to the use of your data.

    1. Data-Processing in the Use of Our Website The location responsible for data-processing in the use of our website and the Esprit online shops is Esprit Retail HK Ltd 45/F Enterprise Square III, 39 Wang Chiu Road, Kowloon Bay, Kowloon, Hong Kong. Telephone: (825) 3515 8686 E-mail: [hongkong@esprit-friends.com](hongkong@esprit-friends.com)

    1.1 Visitor Tracking Data Any time you click on our site, data is sent from your device to us. This includes the name of your Internet service provider, the browser type used or the screen definition, as well as what webpage you have linked from and what pages on our site you are viewing. This data as a rule is not personal data. Also your device will regularly send us your IP address, which may be associated with you personally. We never use this information as personal data, but rather apply it only for statistical purposes, on an anonymized basis, in order to improve the use of our services for all visitors.

    1.2 Cookies In future we hope to individualize our services as much as possible and continuously improve them in order to be able to offer you information interesting to you and make your shopping experience as pleasant as possible. We use cookies for this to some degree. Cookies are short text files generated by the server and stored by the browser on your computer during an online visit. We use both session cookies (which are stored only during your online visit) and cookies which are stored for a longer time. Long-term cookies are used in particular to store settings you may use as a repeat customer to the Esprit online shop, customized information that will make your visits easier and enable us to present you with offers based on your past purchases. For this purpose Esprit uses analysis tools from the tracking-services providers listed under 1.3 below, by which – with the help of cookies – an individual visitor ID is stored together with a time stamp showing the start and end of a current session. By means of this stored visitor ID, a shopping profile can be created. You may set your browser to show you a warning any time cookies are used. You may also adjust the settings in your browser or mobile device to not allow cookies to be stored. In certain cases, blocking of cookies may limit technical functions. For this reason we recommend that you allow cookies to be received when you visit the Esprit online shop. Please note that the content of your shopping cart is stored in a cookie. For this reason you will not be able to make purchases unless cookies have been allowed.

    1.3 Analysis Tools To establish and optimize our Internet pages to meet our customers' needs, anonymized data is collected and stored by means of analysis tools and user profiles are created using pseudonyms. For this purpose, cookies may be used in order to enable the tools to recognize a returning Internet browser. However, user profiles are never correlated with data on the actual user behind the pseudonym without visitor’s express consent. In particular IP addresses are anonymized immediately after being received, making it impossible for a user profile to be matched to an IP address. This website uses Google Analytics, a web analytics service provided by Google, Inc. ., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

    1.4 Social Media Plug-Ins Our Internet presence uses social plug-ins (“plug-ins”) from Facebook and Google to establish a connection to the respective social-media site. In some cases only data on the browser use is passed on. However, if you actively use plug-ins (in your Facebook profile for example) this information is also passed on. The following describes the plug-ins used by us:

    Facebook plug-in Our Internet presence uses plug-ins from the social-media network facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plug-ins are recognizable by the Facebook logo, sometimes including the phrase "Facebook Social Plug-in". When you click on our web page containing such a plug-in, your browser automatically establishes a direct connection to the Facebook servers. The content of the plug-in is then sent from Facebook directly to your browser and embedded into our web page by this means. Through this plug-in connection, Facebook receives the information you have called up through our website. For this purpose the Internet address of the web page visited (including your IP address) is sent to a Facebook server in the U.S. and stored there. As a rule it is not possible for Facebook to identify persons on the basis of the dynamic IP address which is typically assigned to you by your access provider when you surf. According to Facebook's own public statements, this data is not further processed by them, nor is it provided to third parties; after three months it is anonymized, so that there is no possibility of it being matched to any person. This will not apply however if you are logged onto Facebook at the time you visit our site. In that case Facebook can match your visit to your Facebook account. In the event that you interact with the plug-ins, for instance hit the "Like" button or leave a comment, your browser's information will be sent directly to Facebook and stored there. Please see the Facebook privacy policy for more information on the purpose and extent of the data collected and its processing and use by Facebook, as well as your rights and measures to protect your private data. If you are a Facebook member and do not wish Facebook to collect data on your visits to our websites, please be sure to log out of Facebook prior to visiting our sites. With our service "Facebook Connect", we also offer you the opportunity to register for the Esprit app using the data stored in your Facebook account. In this case Facebook sends the data to Esprit upon your consent. The data is sent only once, upon registration. No permanent connection between your user accounts for Facebook and Esprit is created.

    Google Plus Social Plug-Ins Our websites use social plug-ins (“plug-ins”) from the social network plus.google.com, operated by Google. The plug-ins are recognizable from the "+1" on a white or color background, sometimes including the phrase "Google Social Plugin". When you click on a web page of ours containing such a plug-in, your browser automatically establishes a direct connection to the Google servers. The content of the plug-in is sent from Google directly to your browser and embedded into our web page by this means. Through this plug-in connection, Google receives the information you have called up through our website. For this purpose the Internet address of the web page visited (including your IP address) is sent to a Google server in the U.S. and stored there. As a rule it is not possible for Google to identify persons on the basis of the dynamic IP address which is typically assigned to you by your access provider when you surf. According to Google's own public statements, the data is not further processed by them, nor is it provided to third parties; after nine months it is anonymized, so that there is no possibility of it being matched to any person. This will not apply however if you are logged onto Google Plus at the time you visit our site. In that case Google can match your visit to your Google Plus account. In the event that you interact with the plug-ins, for instance hit the "+1" button or leave a comment, your browser's information will be sent directly to Google and stored there. Please see the Google "+1" privacy policy (http://www.google.com/intl/de/+/policy/+1button.html) for more information on the purpose and extent of the data collected and its processing and use by Google, as well as your rights and measures to protect your private data, and in regard to the general privacy policy use the link (http://www.google.com/intl/de/privacy/pivacy-policy.html). If you are a Google user and do not wish Google to collect data on your visits to our websites, please be sure to log out of Google Plus prior to visiting our sites.

    2. Data-Processing in the Use of Our Online Shops When you make a purchase in an Esprit online shop, the following data regarding you is collected, processed and used in order to carry out your order: first and last name, title, billing and delivery address, e-mail address, telephone number, date of birth, customer number, payment data (together the "customer data"). For highly sensitive information you have the opportunity to transmit the information in an encrypted form. In this way your personal data is protected to a high degree from unauthorized access. The encryption employs the latest technical security standards, the SSL 256-bit encryption (SSL = Secure Socket Layer). The security certification is issued by one of the world's leading companies in the field, Verisign or Thawthe. To ensure the best possible customer support, we disclose the data to other companies only to the extent allowed by law and only to the extent necessary to fill your order; we ensure that your data is processed there only in accordance with our instructions. For purposes of package tracking we pass your e-mail address on to Singapore Post Limited, 10 Eunos Road 8, Singapore post Centre, Singapore 408600. If you do not agree to this, simply send us an e-mail to the address shown below. We also use your address information including your e-mail address to inform you about our products, services and special campaigns by post and by e-mail (advertising). You may object to the use of your data for receipt of advertising and other advertising purposes any time by directing your objection to: Esprit Retail HK Ltd 45/F Enterprise Square III, 39 Wang Chiu Road, Kowloon Bay, Kowloon, Hong Kong. Telephone: (825) 3515 8686 E-mail:[hongkong@esprit-friends.com](hongkong@esprit-friends.com)

    Credit Checks Credit checks help avoid problems in the payment process. They help to protect our company from financial risks that could have an effect on our prices in the medium or long term. Thus the customer data collected in a credit check in the end is in your interest. For every order that is on a billing basis, we may place an inquiry on your credit data with one or more of the following agencies: CyberSource Corporation HQ P.O. Box 8999 San Francisco, CA 94128-8999

    3. Data Processing in your participation in the Esprit Friends Program and use of the Esprit App

    3.1 Data user The data user for the processing of your personal data in the course of your participation in the Esprit Friends Program is Esprit Retail HK Ltd, 45/F Enterprise Square III, 39 Wang Chiu Road, Kowloon Bay, Kowloon, Hong Kong. The location responsible for the processing of your personal data in the course of your use of the Esprit app is Esprit Global Image GmbH, Esprit-Allee 1, 40882 Ratingen, Germany, which offers the app.

    3.2 Analysis tools To establish and optimize our Internet pages to meet our customers' needs, anonymized data is collected and stored by means of analysis tools and user profiles are created using pseudonyms. For this purpose, cookies may be used in order to enable the tools to recognize a returning Internet browser. However, user profiles are never correlated with data on the actual user behind the pseudonym without visitor’s express consent. In particular IP addresses are anonymized immediately after being received, making it impossible for a user profile to be matched to an IP address. We use analysis tools from the following companies: Webtrekk GmbH Robert-Koch-Platz 4 10115 Berlin Germany Webtrekk was awarded the seal of approval for data protection "Geprüfter Datenschutz" for its analysis tool Webtrekk Q3 by the German standards inspection authority TÜV in January 2010.

    3.3 Extended Data Use As a member of the Esprit Friends program or a user of the Esprit app you will receive offers for products and services that are custom-tailored to you. With the help of your customer data and your usage and transaction data we will create a personal user profile for you which we will use to optimize our offers to you and which will enable us to offer you products and services which meet your interests exactly. By doing this we hope to avoid approaching you with subject matters that are of no interest to you and instead hope to be able to give you direct access to products and information that are truly relevant to your needs and in which you might be interested. For this purpose we require the following consent from you, which we ask for you to confirm upon registering as an Esprit Friends member or upon downloading the app.

    Consent I herewith give my consent that, for the purpose of being able to offer me products, special offers, the participation in promotions, and news which are custom-tailored to me and my interests, for direct marketing or providing me with information on clothing, clothing and fashion accessories, luggage, stationery, home furnishings, household goods, beauty and consumer products offered by Esprit, processing my application for membership of Esprit Friends and maintaining such program, my customer data (first and last name, gender, title, billing and delivery address, e-mail address, telephone number, birth date, customer number, payment information) may be processed and used, and that this data may be compiled and stored in a database together with information which may come about as a result of my use of Esprit’s online services (usage data, such as my use of the website) or through my visits to the Esprit stores (transaction data, e.g. place and time of purchases, purchased goods and their prices, discounts, coupons). This data may also be supplemented by movement data, collected by signal stations located in the Esprit store during my store visit or by GPS signal within a radius of maximal 50 km around the Esprit Store and which has been transmitted by my Esprit app. Communication between the Esprit app and these stations is generally deactivated; it is only activated if I have enabled the Esprit app to use my location data. In that case the data will be transmitted even if I have not opened the Esprit app. The information stored in my profile will be compared with products, special offers, promotions and other sales actions of Esprit and I will then receive information and offers which have been optimally tailored to my interests. The data user of the above-described data-processing is Esprit Retail HK Ltd, located at 45/F Enterprise Square III, 39 Wang Chiu Road, Kowloon Bay, Kowloon, Hong Kong. I consent to having my data as described above transmitted to Esprit Retail HK Ltd, so that Esprit Retail HK Ltd may process and use the data for the purposes described above. My data and my personalized user profile may be transferred to, held in or accessed internationally from countries outside Hong Kong by the Esprit Group (Esprit Holdings Limited and its subsidiaries) and third party authorised by and under a duty of confidentiality to Esprit.

    I may revoke my above consent to the collection, use and processing of my data at any time by one of the following:
  • by sending an e-mail to Esprit customer service at hongkong@esprit-friends.com
  • by sending a written letter by mail to Esprit Retail HK Ltd, 45/F Enterprise Square III, 39 Wang Chiu Road, Kowloon Bay, Kowloon, Hong Kong.
  • I am aware that in the event I revoke this consent, important functions of the Esprit Friends program will not be usable and that Esprit can no longer provide the services described above in full.

    4. Address for Objecting to or Revoking Use of Your Data If you have enabled it to do so upon installing it, the Esprit App will send push notifications to your mobile device to inform you on products, campaigns, prizes and other Esprit news. In your operating system's settings you can configure the supported platforms to receive push notifications at any time. If you have enabled this upon registering in our online shop or with Esprit Friends, Esprit will send you information on products, campaigns, prizes and other Esprit news by e-mail. You may revoke this as follows:
  • by sending an e-mail to Esprit customer service at hongkong@esprit-friends.com
  • for Esprit Friends members: by sending a written letter by mail to Esprit Retail HK Ltd, Esprit Friends, 45/F Enterprise Square III, 39 Wang Chiu Road, Kowloon Bay, Kowloon, Hong Kong; for Esprit app users: by sending a written letter to Esprit Retail HK Ltd, Esprit app, 45/F Enterprise Square III, 39 Wang Chiu Road, Kowloon Bay, Kowloon, Hong Kong.


  • 5. Deletion, Disclosure and Correction 5.1. Once your use of our services has ceased, your personal data will be deleted upon expiry of the periods set out for maintenance of records under tax and commercial laws, unless you expressly consent to further use of your data. 5.2 You have the right, at no charge, to disclosure of the personal data we have stored on you, and, where relevant, may demand that the data be corrected, blocked or deleted. 5.3 Please direct any request for disclosure, correction, blocking or deletion, as well as any other questions on data protection, to: Esprit Retail HK Ltd 45/F Enterprise Square III, 39 Wang Chiu Road, Kowloon Bay, Kowloon, Hong Kong. Telephone: (825) 3515 8686 E-mail: [hongkong@esprit-friends.com](hongkong@esprit-friends.com)

    In case of any discrepancy between the English version and the Chinese version, the English version shall prevail.

    [Version: 08/2015]